Return & Exchange Policy

Welcome to Our Hassle-Free Returns and Exchanges

We take pride in offering you a seamless experience when it comes to returning or exchanging your purchases. Here’s everything you need to know:

30-Day Grace Period

Unworn, unwashed merchandise with original tags can be returned or exchanged within 30 days of the purchase date.

Easy Return Process

1. Complete the Return Form: To initiate a return or exchange, kindly fill out our Return Form. If you’re uncertain about the process, you can download the form from our website.
2. Repack Thoughtfully: Ensure that the item(s) you wish to return, along with the completed Return Form and a copy of the invoice, are carefully packaged in the return shipment.
3. Secure Shipping: Customers are responsible for returning merchandise via traceable delivery methods, such as courier or registered post, at their own expense. We recommend this for your peace of mind. Please send returns to the following address:
   Lotus Wadi e Sitara Road, Opp. Nimra Textile, Sheikhupura Road, Faisalabad.

Exchange Flexibility

Upon receiving your return package, you have the freedom to select the replacement product you desire in exchange. Our team will contact you to ensure you receive exactly what you want.

Important Notes

• Refunds do not cover delivery charges.
• Refund processing takes up to 7 working days from the receipt of the returned products.

Contact Us

If you have any questions about returns or exchanges, feel free to reach out to our team at info@pinsstripe.com or call us at +923188185405.

Thank you for choosing Pinsstripe. We value your satisfaction and are here to make your shopping experience exceptional